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text: Banking customers have used products or services offered buy Fintech Firms (APAC). Banking Customers are likely to refer their friends to fintech providers rather than bank 31.9% (APAC).

Fintech Firms 2016 Survey

| Nalinee |

Capgemini together with Efma has conducted a global study to gauge banking customers’ attitudes toward their financial service providers, both traditional banks and fintech firms.  Below is the infographic capturing survey results at a high level.  For the actual report, please click here.

 

World Retail Banking Report 2016 – Traditional Banks & Fintech Firms

 

fintech firms

 

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